Action Mediation

 

“We suffered through a three-month long dispute with a sponsor. Unable to reach a conclusion, the lawyers took us to court. The judge would not accept the case and forced us to mediation. In just one-and-a-half days with the mediator we reached an acceptable compromise. A week later, I received a $30,000 bill from my attorney for his time BEFORE mediation. The cost could have been avoided”                     

--- Baseball General Manager**
“As the second (and sometimes #3) tenant in our building, we are in constant dispute with city management. Season in and season out, this has caused great turmoil internally and sometimes has leaked to the public, which does not help our image in the market. It seems to be a never-ending struggle.

“When the personalities and the egos reached a boiling point, ownership suggested an impartial party to stand between us. I’ve known Doug Verb for years and only recently became aware of his work as a mediator.  My adversaries agreed to allow Action Mediation to work on the latest issue, a dispute with the city-assigned concessionaire.

“In three (very interesting) formatted sessions with Doug, we found a way to compromise on a pair of issues. I was amazed… and even more importantly, we did some good work to improve the relationship going forward.”       

-- Franchise Sr. Business executive**
“I walked into a job as top management of a franchise in great need of a front-office overhaul. Many personnel changes were absolutely necessary and I had my ‘team’ of experienced pros ready to move in. But I had no idea of the pushback I received from some of those whose time had come to move on.

“I had so much to do on the going-forward front, so I certainly didn’t want to spend my time hashing out problems of the past. I never thought about bringing someone in… never knew there was such a person who could mediate these issues. But a colleague from my last job read about Action Mediation and prompted me to call.

“I was surprised to find it as Doug Verb. I knew him as “the Giant Jersey” guy and a seasoned marketing and promotion consultant. But I had no idea he could solve the problems I faced. He did, and we came to a conclusion with five ex-employees without going to court, and kept it out of the media. Thank you, Doug. What a find!”   

-- Team President**